What can we help you with?

Wanneer ontvang ik mijn geld terug?

Hoe snel u uw terugbetaling ontvangt, hangt af van zowel de retour- als betalingsmethode die u heeft gebruikt. Normaal gesporken kan dit 20 werkdagen duren.

De tijd die het duurt voordat uw bestelling bij ons is, hangt af van de retourmethode die u heeft gebruikt.

Zodra uw bestelling is verwerkt, kunt u het geld terug verwachten binnen 3-5 werkdagen op uw betaalmethode.

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TRACK YOUR ORDER

On dispatch of your items we will send you an order dispatch email, to let you know that your card has been debited and your order is on its way.

To track your order you can click on the link in the dispatch email. You are able to track your order online within 24 hours of the order despatch email being sent.

Enter your details to view your tracking page

If you want to track an item shipped from one of our stores, please enter your details here.

If the tracking link states delivery has been attempted and you haven't received a calling card, please contact Customer Service, please provide a suitable working day for delivery to be re attempted.

We will need 1 working days notice and will do everything we can to arrange this for you with our courier, whilst keeping you updated with progress.