If you have received a promotion code from us, you can apply this once you have begun to checkout. As you’re confirming your delivery method and address, on you will see this field:
Enter your promotion code here and apply. You will then see your discount applied to your order.
If your promotion code doesn’t apply, first check the Terms and Conditions page for any exclusion that may apply to your order.
It could also not apply to your order for one of the following reasons:
- Only one promotion code may be used per order.
- The promotion code may only be valid for 1 transaction.
- The promotion code may only be valid when using a specific card e.g. Warehouse Card.
- The promotion code may exclude certain product e.g. Sale goods.
- The promotion code has expired.
If you’re still not sure why your code isn’t applying, please contact customer service and let us know what code you’re trying to use.