What can we help you with?

I received an email to say that an item is cancelled from my order, but it’s still available to order on the website?

Since your order was cancelled, we may have received returns or more stock into our Distribution Centre or stores, and your item is available to buy again. If you would still like your item, please purchase again on our website.




On dispatch of your items we will send you an order dispatch email, to let you know that your card has been debited and your order is on its way.

To track your order you can click on the link in the dispatch email. You are able to track your order online within 24 hours of the order despatch email being sent.

Enter your details to view your tracking page

If you want to track an item shipped from one of our stores, please enter your details here.

If the tracking link states delivery has been attempted and you haven't received a calling card, please contact Customer Service, please provide a suitable working day for delivery to be re attempted.

We will need 1 working days notice and will do everything we can to arrange this for you with our courier, whilst keeping you updated with progress.