It can take up to 5 working days for your return to arrive back to our distribution centre. Once it has been received it can take a further 5 working days to process your return.
Once your order has been processed, you can expect the funds back into your account within 3-5 working days. If you have paid via a gift card a member of the customer service team will be in touch shortly with your new gift card number.
If you think that your refund has exceeded the time frame, please contact customer service.