What can we help you with?

How does Klarna work?

With Klarna pay later, you can spread the cost of your purchase over three equal payments. The payment for each instalment will automatically be collected from the debit or credit card you entered at the checkout. Your first instalment will be collected when your order has been dispatched and instalments two and three are scheduled 30 and 60 days later, respectively.

To be eligible to use pay later, you must be at least 18 years old. Pay later is also subject to your financial circumstances. Our assessment will not affect your credit rating.




On dispatch of your items we will send you an order dispatch email, to let you know that your card has been debited and your order is on its way.

To track your order you can click on the link in the dispatch email. You are able to track your order online within 24 hours of the order despatch email being sent.

Enter your details to view your tracking page

If you want to track an item shipped from one of our stores, please enter your details here.

If the tracking link states delivery has been attempted and you haven't received a calling card, please contact Customer Service, please provide a suitable working day for delivery to be re attempted.

We will need 1 working days notice and will do everything we can to arrange this for you with our courier, whilst keeping you updated with progress.